Privacy Policy

Last Updated: June 2026

Welcome to Scents N Whispers. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Scents N Whispers (“we,” “our,” or “us”) collects, uses, stores, and protects information when you visit or make a purchase from scentsnwhispers.pk.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details and purchase history

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Website usage data
  • Cookies and similar tracking technologies

Payment Information

We do not store your complete payment card details on our servers. Payments are processed through secure third-party payment providers where applicable.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional emails and marketing communications (you may unsubscribe at any time)

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic and performance
  • Personalize your shopping experience
  • Support advertising and remarketing campaigns

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with trusted third parties only when necessary, including:

  • Courier and shipping providers
  • Payment processors
  • Website hosting providers
  • Analytics and marketing platforms
  • Government authorities when required by law

These third parties are authorized to use your information only as necessary to provide services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Marketing Communications

With your consent, we may send:

  • Promotional offers
  • Product updates
  • New fragrance launches
  • Newsletters and marketing messages

You can opt out of marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.

7. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our products and services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without parental consent, we will take reasonable steps to remove such information.

9. Data Retention

We retain personal information for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Maintain business records
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce our agreements

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on this page.

We encourage customers to review this page periodically to stay informed about how we protect their information.

12. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:

Scents N Whispers
Email: scentsnwhispers@gmail.com
Website: scentsnwhispers.pk

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.